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Question

asked for an email to reset password but never received

  • May 22, 2025
  • 1 reply
  • 52 views
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I filled the form with my mail and asked for a mail to reset the password but never received
(all from another account different from this one)

    1 reply

    Forum|alt.badge.img

    Hi there, 

    Welcome to the Box Community, I'm happy to help!

    This might require some account specific information, so I've submitted a case to Box Support on your behalf.

    Kindly check your email for details and updates.

    Thanks for reaching out!

    Regards,

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