Question

asked for an email to reset password but never received

I filled the form with my mail and asked for a mail to reset the password but never received
(all from another account different from this one)

Hi there,

Welcome to the Box Community, I'm happy to help!

This might require some account specific information, so I've submitted a case to Box Support on your behalf.

Kindly check your email for details and updates.

Thanks for reaching out!

Regards,

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