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Question

As of August 2 at 9pm EST, Box drive is still not uploading or downloading

  • May 22, 2025
  • 1 reply
  • 59 views
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I have the Box drive problems with uploading and downloading all day. Now I found from Box support that the problems have been fully resolved. However, mine still doesn't work. Please help me out.

    1 reply

    Forum|alt.badge.img

    Hi Soohyun, 

    Welcome to the Box Community, I'm happy to help!

    This would be something our Product Support team would like to investigate with you and may require specific account information. 

    I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. 

    Kindly check your email for details and updates.

    Thanks for reaching out and let us know how else we can help!

    Best,

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