Skip to main content
Question

Armazenamento Cheio

  • May 23, 2025
  • 1 reply
  • 9 views

Forum|alt.badge.img
Good morning, how are you? I need you to run the script to adjust the size of my free storage, because I only have one file in the folder, but it says that my device is full, when it should be practically empty.

1 reply

Forum|alt.badge.img

Hi Rafa, 

Welcome to the Box Community, I'm happy to help!

The issue you encounter seems related to what is described in this article: 

I've ran the script that will recount all of the files and how much storage is being used in your account, so you should now see the correct storage size available in your Box.

Feel free to write back in if you have any questions for me!

Best regards,