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Question

Apostrophe in email

  • May 27, 2025
  • 1 reply
  • 7 views

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Hello, 

I am trying to add a collaborator with an apostrophe in their email. Collaborator already has a Box account with that same email address but when I try to add them, I am getting an error. Is there a work around this? Thanks!

1 reply

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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

Hi Iris, 

Welcome to the Box Community, I'm happy to help!

Do you mind providing a screenshot of the error encounter when adding this collaborator in your account so we can take a closer look?

Looking forward to hear from you!

Regards,