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Question

API for Limitations by plan

  • May 22, 2025
  • 4 replies
  • 41 views
C
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Hi, 

I noticed that there are different limitations that are based on the plan.

Could you, please, provide me with information:

  • is there any API availability that could allow me to get amount of requests that are currently available (for the current plan)? 
  • is there API that could provide me with the limitations of current plan like available file size, file uploads amount, etc?  

Thanks in advance

    4 replies

    C
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    Hi Ruslan

    Currently we do not have APIs to provide this information. 

    This page has details on each plan https://www.box.com/en-gb/pricing

    You can also run a platform activity report from your admin console to monitor how many API calls your apps have made

    Best regards

    Peter Christensen, Platform Solutions Engineer, Box

    C
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    Hi, 

    Thank you for the reply!

    What happens if the application is running out of available requests. What kind of error might be exposed on this case?

    Is there any chance, I could retrieve information (like report from admin console) through SDK? To define requests amount and avoid limitation error. 

    Thanks in advance.

     

    C
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    Hi Ruslan, if you hit the limit, you'll get a 429 with a retry time. If you are using an SDK, it should honor this time for you.

    C
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    Thank you for reply.

    Could you, please, share data source that I could read regarding to limitations? I mean, errors, interfaces, etc.

    Thanks in advance.

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