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Question

API Download Timeout

  • May 27, 2025
  • 1 reply
  • 16 views

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Hello

Getting exception

“Request timed out” since Friday 4/12 through today on downloads

using Box C# client

var stream = await client.FilesManager.DownloadAsync(BoxID);

On Saturday 4/13 could not download any files

Now it seems after the program starts, 1 or 2 downloads in a row work fine and then it hits a wall, restarting program over and over is the short term fix.   It will download 1 or 2 then fail again.  Files are relatively small, they take about 2 seconds to download when it works.

Integration has been in place since 2020

Program has not changed lately

Can access Box.com UI fine and download files too.

Thank You!

 

 

 

 

1 reply

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Hi John,

Welcome to Box Community and glad to assist!

To help address your API query, please take this to our Developer team and visit forum.box.com. 

Thanks for posting!