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Question

API calls per month limitation of Business Plans

  • May 22, 2025
  • 1 reply
  • 69 views

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When an application reaches the API calls per user (or per second), the response will be  "429 Too Many Requests" with Retry-After seconds in HTTP header

https://developer.box.com/guides/api-calls/permissions-and-errors/rate-limits/

https://community.box.com/t5/Platform-and-Development-Forum/Understand-box-api-call-rate-limit/m-p/70113#M6355

 

But what's the error if an application reaches API calls of a business plan (e.g. 25000 calls / month) ?

https://www.box.com/en-gb/pricing/business

 

1 reply

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Hi , since the API calls limit is not a technical restriction but more to do with pricing plans you would not get an error when you exceed the limit in the month but you might be contacted by sales team to upgrade your plan; similar functionality is seen with maximum users limiting in the account.