I am currently setting up an integration with box for my orginization using app users, and have hit a bit of a road block. When I call "https://api.box.com/2.0/folders/0/items?limit=100&offset=0" to retrieve the files and folders in root (there are numerous folders here) I am getting a response that starts with total_count: 0.
Am I misunderstanding app users? I expected to be able to see everything here.