API call for enterprise returns 503 error

Question

I use the following to get API call for our enterprise.https://api.box.com/2.0/events

The API returns 503 that means Unavailable.https://ja.developer.box.com/guides/api-calls/permissions-and-errors/common-errors/

503 response json is the following.{"type": "error", "status": 503, "code": "service_unavailable", "help_url": "http://developers.box.com/docs/#errors", "message": "Service Unavailable", "request_id": "13cba857cea46336418315c0aa8e2b484"}

I checked the following URL and found nothing wrong. Why it returns 503?https://status.box.com/

community-manager · Answer

Hi - 503 errors should be rare but not unexpected. In the event of a 500 or 503 error you should retry your request using an exponential backoff strategy. If you are using a Box SDK, I believe it already handles the backoff and retry for you.

Are you seeing this error frequently? If so, please log a support case with Product Support

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