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Question

Anyway to tell the data a Managed User was given access?

  • May 22, 2025
  • 1 reply
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Is there anyway to tell when a Managed User was first given access to our Box instance?  For external users, the interface shows when, but not so on Managed Users.  In order to free up some licenses, I need to boot off some folks that aren't logging in enough to justify the expense.

    1 reply

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    Hi there, 

    Welcome to the Box Community!

    Box Admins may run a "User Activity" report to easily identify the accounts created and added through the Admin Console.

    Here's how to run this report:

    1. Login to your Box admin account
    2. Go to the Admin console and then select "Reports" on the menu on the left-side panel
    3. Then, to the right of User Activity Report, click Create.
    4. You may leave the User and Groups field blank for a company wide report and then enter the time period of the activity you wish you track
    5. In the list of Action Types, select the following: Users > Created new user, and the "Export".
    6. While your report is exporting, the Status field in the folder description will read In Progress. Once your report has been exported, the status changes to Complete.

    There should columns for "Affected user" which pertains to the user that was added on your Box instance and another column for the "Date" they were added.

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