Hey, all — I'd like to get Box Support to run their magic script to give me accurate usage data, but when I try to contact them, all I get is a link to this forum.
How can I request the script be run? Thanks!
Question
Another user with incorrect usage
Hi Andrew,
Welcome to Box Community and glad to help!
We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.
Let us know in this forum if you happen to experience this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect
Thanks for posting!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.