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Question

Another storage size error

  • May 23, 2025
  • 1 reply
  • 10 views

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Another request to run the famous script for incorrect storage size as described in

https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

As far as I understand, my account# is 187667619315 

Thanks in advance!

 

1 reply

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Hi Michael, 

Welcome to Box Community and I’m here to help!

Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Settings> Used Storage. 

Going forward, if you find inaccuracies to your storage count as shown, please let us know to help you fix it. 

Hope it helps!