Yes, I also have this problem and there is no place to contact support other than in a post like this. It would seem inefficient at best to ask for the script to be run through a community post but please the run the script for my account, too, please. Thank you.

Hi DiogoFM and Barry, 

Welcome to Box Community and glad to help! 

We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage. 

Let us know in this forum if you happen to experience this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

Thanks for posting! 

THANK YOU!

Please reset my storage count too. It seems to be overcounting 2.5 gb. Thanks!