Hi there, as stated in other posts I request for the script to reclaim storage space be ran on my account as my available space is also incorrect!
Hoping to hear from you soon
Question
Another reclaim storage space
Yes, I also have this problem and there is no place to contact support other than in a post like this. It would seem inefficient at best to ask for the script to be run through a community post but please the run the script for my account, too, please. Thank you.
Hi DiogoFM and Barry,
Welcome to Box Community and glad to help!
We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.
Let us know in this forum if you happen to experience this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect
Thanks for posting!
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