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Question

Andy

  • May 23, 2025
  • 1 reply
  • 6 views

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How do I change the default email on my account. I am not an administrator on the account. 

1 reply

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Hi Andy,

Welcome to the Box Community! I'm happy to help.

I can see that you are trying to add an email and switch the new one as the primary but it is saying it is unconfirmed. Have you checked that email if you received and confirmation email?

Please follow the steps provided in this article.

https://support.box.com/hc/en-us/articles/360044196513-Manage-Account-Settings#loginandemail

Best,