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Android Box Mobile document access NOT MS Office

  • May 27, 2025
  • 1 reply
  • 25 views
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Hi,

I'm tearing out what remaining hair that I have trying to figure this out ...

I don't use MS Office on Windows or Android.  BUT, I'd like to edit docs using local apps on Android as I do on Windows. 

I also have a subscription Acrobat and would like to use that for reading and editing Box documents locally while on the road.

How do I stop Box Mobile from always trying to us MS Office (which isn't installed) and allow me to select a locally installed app that will open the document? 

This isn't an issue from Box for Windows or Mac, so why the issue with Android?

Thanks in advance.

    1 reply

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    • community-manager
    • Author
    • Box Employee
    • 34738 replies
    • May 27, 2025

    It appears that Box Mobile for Android is only downloading files Read only. So this appears to be the reason that I can't edit any files on my Samsung Tablet. This makes the app essentially useless. Similarly Box.com support is non existent. I will be recommending that we move to another platform.


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