Just upgraded to Business (3) seat minimum. Was billed for three seats but the dashboard only shows one managed user (me) . But it says all 3 seats are full and when I try to add the other two folks I need, the site is trying to bill me for them again.
Help!
Hi Eric,
Welcome to Box Community!
To assist you with your payment/seats issue, please contact our billing team directly at billing@box.com.
Thanks for posting!
Best,
Ann
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