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All of my files are just random letters and not English

  • May 22, 2025
  • 1 reply
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I tried to open my files and all of the files are random letters and some character are not in English. Can someone please help me??

Thank you! 

    1 reply

    Forum|alt.badge.img

    Hi Matthew, 

    Welcome to the Box Community, I'm happy to help!

    Do you mind providing a screenshot so we can take a closer look? Also, do you encounter the same behavior when you are logged in on a different browser, computer or network?

    Looking forward to hear from you!

    Regards,

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