Question

all my folders are gone

I was invited to upgrade to a paid account and now all my folders are gone. Is it possible to get them back?

Hi there,

Welcome to Box Community and glad to assist!

During this transition, please note that your Box contents will be inaccessible indefinitely.

This turnover process typically takes a maximum of 24 hours. If it exceeds the expected ETA, please feel free to reach out to us again.

Thanks for posting!

We now have access. thank you

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