Skip to main content
Question

All my files that were there 3 months back are missing

  • May 23, 2025
  • 1 reply
  • 13 views

Forum|alt.badge.img

Please help me in restoring the files to my account at the earliest

1 reply

Forum|alt.badge.img

Hi Sudipto, 

Welcome to Box Community and glad to help! 

Box stores files and folders you place in the trash for a certain period of time, that default period is 30 days. Meanwhile, Please note that once deleted off of trash we are unable to support file recovery for our Free Individual plan. 

(https://support.box.com/hc/en-us/articles/360044196093-Managing-Trash)

Thanks for posting!