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Question

All my files have disappeared! Urgent Help required

  • May 22, 2025
  • 1 reply
  • 23 views

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All my files have disappeared and those of my colleagues. No one in the company can access any files. 

1 reply

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Hi Julian, 

Welcome to the Box Community!

I wanted to check if you are still experiencing the same issue? Have you tried to check your Box Trash for this?

Also, if you are part of a Business or Enterprise Box, I recommend reaching out to your Box Admin on looking into this. Your Admin may run a User Activity report to determine what happened to your Files.