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Can someone from box contact me, all my files have totally disappeared

Hi there, 


Welcome to Box Community and glad to assist! 


Notes:


  • When items are deleted from a collaboration folder, both the owner and the person who deleted the item can recover the items from the Trash. 

  • If you are removed as a collaborator from a file or folder that you've deleted, you no longer see that item in Trash. To see the item in Trash, you must be again added as a collaborator to that item.

To restore specific items in Trash:


  1. Hover to highlight the row of the item you want. The More Options ellipsis () displays.

  2. Click the ellipsis (...).  Then: 

  • To return the item to its original location in Box, click Restore.

  1. At the prompt, click Okay.

Hope it helps! 


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