All my files are disappeared from particular folder. Immediate help required to recover.

Hi Sonal, 

Welcome to Box Community and glad to help! 

You have a designated contact that will reach out to Product Support instead. You may go ahead and reach out to your internal helpdesk team so we could assist. 

Thanks for posting! 

Thanks Rona. I raised incident INC9767631 with help of my internal team but it is not resolved yet. Request you if it is possible to expedite it.