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All files missing

  • May 27, 2025
  • 1 reply
  • 73 views
C
Forum|alt.badge.img

I just logged into my Business account and all files seem to be gone. There's nothing recent in the trash bin. Need help ASAP. 

    1 reply

    C
    Forum|alt.badge.img

    Hi Eduardo,

    Welcome to Box Community.

    This would be something Product Support team would like to investigate and may require specific account information. I see you already have an open ticket for this issue and our representative is now investigating, please continue working with them and check your email for updates.

    Thank you for posting!

    Best,
    Ann

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