All my files in the Box folder (app and web) have disappered suddenly and they are not it trash. Please let me know how I can retrieve them.
I have tried logging out and checking several times by refreshing folders. Nothing seems to work.
Question
All files, except the shared folders, have disapperead. The storage shows no memory being used.
Hi Kshiteej,
Welcome to Box Community and glad to assist!
It shows that you have a designated team that works with Box Product Support. For immediate assistance, you should contact your internal helpdesk team.
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