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Question

All files disappeared

  • May 23, 2025
  • 1 reply
  • 10 views

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Dear Support Team 

All of our folders in Box have disappeared. They have not gone into the trash, no admin access has been removed and we have not done anything besides log onto the platform when these files disappeared. Please help. 

1 reply

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Hi Amanda,

Welcome to the Box Community! I'm happy to help.

I see that we’ve already addressed your request via ticket #2794433.

Please reach out if there’s anything else we can assist with!

Best,