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After entering email and password box interface just disappears and no login happens

  • May 27, 2025
  • 1 reply
  • 8 views

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After entering email and password box interface just disappears and no login happens, hovering the icon in status bar, it says "not logged in" 

Windows 10

1 reply

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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

Hi there, 

Welcome to the Box Community, I'm happy to help!

Can you please try to :

  • Manually Reset Box Drive as mentioned in the article, and then
  • Retry logging into Box Drive to see if issues continue

Let me know how it goes and if you have questions!

All the Best,