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Question

Admin Privileges

  • May 23, 2025
  • 2 replies
  • 14 views

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I am trying to give one of our users admin privileges, but I keep receiving an error that they must have both primary and secondary emails with verified domains. How can we verify their domains?

2 replies

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Hi Marisol,

Welcome to Box Community! 

It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch. 

Thanks for posting!


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Hi Rona,

I have yet to receive a response.  Need support.

Thank you,

Marisol