Admin left the company, need updated admin

Hi ​@EthanWethan, 

Welcome to Box Community, and we will assist in your request to change your Box Admin. 

Key details that you need to know before your Admin transfer: 

• This task can be performed only by the current Box Admin for your organization, logged in as the Box Admin.
• The current administrator’s email domain, and the email domain of the managed user who will be assigned the Admin role, both need to be verified domains.
• If there are no verified domains, an error will display when trying to transfer admin privileges to another user.

To proceed, please follow the instructions in the article, “Transferring Admin Privileges to Another User.”

Meanwhile, for departed Box Admin here’s the alternate workaround - Admin Transfer Protocol for Departed Admins or reach out to Box Product Support team by creating a support case. 

Let us know if you have questions!