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Question

Admin left the company, need to gain access to account

  • June 3, 2026
  • 1 reply
  • 5 views

We have an account that’s set up with Okta SSO, our admin has left the company and left us with no way to access our Box.com account. I’m hoping to get my account elevated to admin so I can take it over.

1 reply

Rona Box
  • Community Manager
  • June 4, 2026

Hi ​@EvanSandersMBYT , 

Welcome to Box Community, and we’ll with your Box access and admin transfer! 

 

I opened a new support case, and please keep an eye out. Someone from the Box Product Support team will reach out to you via email. 

Thanks for posting, and we hope to resolve this very soon!