Our Admin passed away and the main box account is still in his name. Our new Admin has limited storage at her login. We need to change the original admin to our new one without losing storage space or files. How do we migrate the account?
Hi Kimble,
Welcome to Box Community and glad to assist!
We're sorry to hear about the sad news.
And in order to better assist, can anyone in your Business account contact Box Support for your Admin transfer?
We'd love to further assist!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.