Our Admin passed away and the main box account is still in his name. Our new Admin has limited storage at her login. We need to change the original admin to our new one without losing storage space or files. How do we migrate the account?
Question
Admin Died - need to change account information
Hi Kimble,
Welcome to Box Community and glad to assist!
We're sorry to hear about the sad news.
And in order to better assist, can anyone in your Business account contact Box Support for your Admin transfer?
We'd love to further assist!
Sign up
Already have an account? Login
Community access is available only with a Box Account.
Sign in with your Box AccountSign in to the Box Community
No account yet? Create an account
Community access is available only with a Box Account.
Sign in with your Box AccountEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.