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Question

Admin Console to disable 2FA

  • May 22, 2025
  • 1 reply
  • 13 views

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Can you remove my 2FA so i change my phone number to obtain the SMS code?

1 reply

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Hi Anthony, 

Welcome to the Box Community!
 
This might require some account specific information, so I've submitted a case to Product Support on your behalf.  You should be receiving an email confirmation shortly. Kindly check your email for details and updates.
 
Thanks for reaching out and please let us know how else we can help!
 
Regards,