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Question

Admin console is not available

  • May 23, 2025
  • 1 reply
  • 10 views

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I have recently signed up for the free plan of Box and have been trying to access the admin console to administer my account and settings. However, I cannot locate the admin console from my account and unable to access it.

I would greatly appreciate your prompt attention to this matter and your assistance in resolving this issue. I apologize for any inconvenience caused and thank you for your support in resolving this problem.

1 reply

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Hi Hisagi, 

Welcome to Box Community and glad to help!

Currently, Admin Console is an available feature for our Business Plans. And feel free to contact our Sales team (https://www.box.com/pricing/business) if account upgrade is in consideration. 

Thanks for posting!