Hi Matthew, 

Welcome to Box Community and I’m here to help!

Upon checking your Co-Admin privileges was modified. Kindly reach out to your main Admin if you need to restore it. 

Thanks for posting!

Per the main Admin, my account is still privileged as Co-Admin.  We've had this issue for many months now and have been unable to find any assistance with Box support towards resolution.

Hi Matthew, 

Good day! 

I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye to your email. 

Thanks for posting!