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Question

Admin Console

  • May 23, 2025
  • 3 replies
  • 225 views

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Hello.  I cannot see an Admin Console on my profile. Do I have to have a certain type of Box account to have this?  I want to add a group, but apparently can only do that if I have an Admin Console.

3 replies

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Hi John,

Welcome to the Box Community! I'm happy to help.

Please send an email to billing@box.com and one our billing representatives will reach out to you to help look in this or call 0808 189 0504 our Billing Team to work directly with you.

Best,


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I do not see Account billing to cancel the account. 


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Hi Christina.  I am unaware why I am receiving your inquiry as I use Box but do not work for them.  Please contact Box through your online account to cancel your account.