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Admin and Co-admin roles verified domain - I already have another Box account that uses the verified domain

  • May 27, 2025
  • 1 reply
  • 10 views

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I have a primary Box account for the company that uses the company domain as the verified domain.  I now have a second Box account for separate use by the company, and need to add a co-admin to that account.  I am prevented from doing this by the verified domain rule.  I imagine that there will be issues if I attempt to use the same domain on both sites, is this the case?  If so, how can I set up a co-admin?

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Christopher,

Welcome to Box Community! 

To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

Thanks for posting!