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Question

Admin account transfer

  • May 27, 2025
  • 1 reply
  • 16 views

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Our admin abruptly left and would like to reset the admin account and transfer the rights to new person. Unfortunately, I am just an user and no help to make necessary changes.

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Vikram, 

Welcome to Box Community and glad to assist! 

It shows that you're currently subscribed on an individual Box account. And in order to get a closer look, please have one of their existing members to create a new ticket. 

Rest assured that a member from Product Support will reach out as soon as possible. 

We'd love to further assist!