Hello, some of our users are unable to upload to the box. They are receiving an error message about space, however it shows that they have 0b used out of 10GB. Can you please assist?
Question
Admin
Hi
Welcome to Box Community, and we’re glad to assist!
We will be needing more information regarding the upload error your users have reported. For this incident, let me create a support ticket and a member from the Box Product Support team will reach out through email.
Thanks for posting, and we hope to get this sorted out soon.
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