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Adding users to available seats

  • March 4, 2026
  • 1 reply
  • 18 views

Hi, 

 

I have two seats available under my plan, and am trying to add two colleagues to these seats. However, when I add them, I am only given the option to purchase two additional seats. I don’t need to purchase more seats, just assign users to empty ones. How can this be resolved without unnecessary extra charges to my account?

1 reply

  • Author
  • New Participant
  • March 4, 2026

This is the prompt I get when I try to add users- I do not need 5 seats, only 3.