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Question

Adding User

  • May 23, 2025
  • 2 replies
  • 9 views

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Hello,

I am trying to add to my enterprise domain a user who already has an account with it's work email but not attached to any enterprise.

How do I connect this account? 

2 replies

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  • Author
  • Box Employee
  • 34738 replies
  • May 23, 2025

Hi Anthony,

Welcome to Box Community and glad to assist!

I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

Thanks for posting!


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  • Author
  • Box Employee
  • 34738 replies
  • May 23, 2025

 am trying to add to my enterprise domain a user who already has an account with it's work email but not attached to our enterprise account.

The user deleted his account but I am still unable to add his email.

How do I connect this account?