Trying to add a new user but they are not receiving the setup invite emails. We have checked our spam and email servers but no sign of the email coming in at all.
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Hi Austin,
Welcome to Box Community!
It indicates that you have already collaborated with one of our team members. Let us know in this forum if you need additional assistance.
We'd love to further assist!
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Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.