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Question

Adding Member not Working

  • May 27, 2025
  • 1 reply
  • 9 views

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I am trying to add a new member to my account but they are not receiving the email.  We have checked ’All Mail’ in Gmail.  No email.  Please advise. 

1 reply

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  • Author
  • Box Employee
  • 34740 replies
  • May 27, 2025

Hi Marc, 

Welcome to Box Community!

To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.

Thanks for posting!