Skip to main content
Question

Adding existing user to enterprise

  • May 23, 2025
  • 2 replies
  • 35 views

Forum|alt.badge.img

HI I want to be able to add users to our enterprise but because they are already users I am getting a notification.  how can I do this?

2 replies

Forum|alt.badge.img

Hi Claire,

Welcome to Box Community and glad to assist!

I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

Thanks for posting!


Forum|alt.badge.img

I have this same problem. I'm currently on a trial period and need to add a user so he can try it. He deleted his personal free account 3 days ago but it still will not let me add him to the enterprise account.