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Question

Adding existing user to enterprise

  • May 23, 2025
  • 2 replies
  • 84 views
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HI I want to be able to add users to our enterprise but because they are already users I am getting a notification.  how can I do this?

    2 replies

    Forum|alt.badge.img

    Hi Claire,

    Welcome to Box Community and glad to assist!

    I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

    Thanks for posting!

    Forum|alt.badge.img

    I have this same problem. I'm currently on a trial period and need to add a user so he can try it. He deleted his personal free account 3 days ago but it still will not let me add him to the enterprise account.

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