I'm getting this error when trying to add a domain. I was able to add the domain and get it added to the list with a status of "incomplete setup". I see no way to go to the next steps to verify my new domain. 
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Hi Brandon,
Welcome to Box Community and I'm here to assist!
We have created a new case and a member of our team will contact you through email, please keep an eye out.
Thanks for posting!
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