Question

Adding Co-Admin

I am an admin, and I am attempting to make a managed user a co-admin, but I receive the following pop-up:

"Admin and Co-admin roles must use a verified domain for the primary and secondary email address. Please try again."

How do I verify this individual's domain so that they can be a co-admin?

Hi Naresh,

Welcome to Box Community and I’m here to help!

Here's your complete guide to verify your domain.

Hope it helps!

What if I don't have access to my domain (so I can't verify it). this wasn't a criteria in the past.

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