I try to add an email to my account and I get an error saying: "There was an error while trying to add redacted@redacted.com to your account."
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Hi Daniel,
Welcome to Box Community and glad to assist!
You can use the following troubleshooting steps to fix your issue,
- Updating your browser to the latest version
- Clearing your browser's cache
- Using Box with an alternate browser, computer, or network.
- Temporarily disabling any plugins/extensions in your browser
- Removing unwanted extensions, plug-ins, ads, pop-ups & malware:
Lastly, please try adding your email again.
Hope it works!
This did not work for me.
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.