I try to add an email to my account and I get an error saying: "There was an error while trying to add redacted@redacted.com to your account."
Question
adding another email gets me an error
Hi Daniel,
Welcome to Box Community and glad to assist!
You can use the following troubleshooting steps to fix your issue,
- Updating your browser to the latest version
- Clearing your browser's cache
- Using Box with an alternate browser, computer, or network.
- Temporarily disabling any plugins/extensions in your browser
- Removing unwanted extensions, plug-ins, ads, pop-ups & malware:
Lastly, please try adding your email again.
Hope it works!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.