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Question

adding another email gets me an error

  • May 23, 2025
  • 2 replies
  • 27 views

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I try to add an email to my account and I get an error saying: "There was an error while trying to add redacted@redacted.com to your account."

 

 

2 replies

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Hi Daniel, 

Welcome to Box Community and glad to assist! 

You can use the following troubleshooting steps to fix your issue, 

Lastly, please try adding your email again. 

Hope it works! 


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This did not work for me.