We are trying to add a user to an account but I keep getting an error because they have an existing email account.
Thank you,
Hi David,
Welcome to Box Community and glad to assist!
I have created a ticket and a member from Product Support will get in touch, please keep an eye out.
Thanks for posting!
Since this is a common problem, why don't you post the solution?
anyone figure this out?
still waiting for an conveniant answer
tip : move to google workspace
me too
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