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Question

adding a user

  • May 27, 2025
  • 1 reply
  • 8 views

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  1. I just upgraded to a business account and I'm trying to add a user. Its says the email address is already in use. Please advise

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Bill,

Welcome to Box Community!

I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email.

Thanks for posting! 

Best,
Ann