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Question

Adding a new user but says they are part of another Enterprise

  • May 27, 2025
  • 1 reply
  • 16 views

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I need to add a user that has setup their own Box account.  We realized that we now had 2 so we canceled that account, but now we cant add him to our first one. 

1 reply

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  • Author
  • Box Employee
  • 34740 replies
  • May 27, 2025

Rona,

 

I think the support team was reaching out to our generic support account.  Could they reach out to wnorman@archerlewis.com ?