After following the method of adding a description, I think the drop down "Create and Edit Files" on the right may be covering the required stuff to perform the add. I can't see any "description" button for adding or editing a description. Also not sure about the access I have to do that. Thanks for help.
Question
Adding a file description
Hi Blair,
Welcome to the Box Community!
May I know what is your permission on the folder/file?
A Description can be added to Folders or Files on the Box Web Application, as long as you have Editor access in the folder. 255 characters is the maximum character limit for the Description field.
For more details, please see our article on "Adding Descriptions to Folders and Files"
Hope it helps!
Thanks for posting and let us know how else we can help!
Best,
I'm unfamiliar with editor access. How do I achieve that? When I click on the folder or file without opening it, I don't get this: 
Hi Blair,
The Folder owner may grant any collaborator with Editor permission and this is usually given to users who needs to make edits on files/ items in a folder.
You should see your collaborator permission under the "Sharing" tab just beside the "Details" tab as you see in this screenshot.
You can learn more about other collaborator permission levels in this article:
Best,
I AM the owner of the folder. It's MY Box account. I previously told you that I DON'T SEE what's on the screen shot when clicking on the folder or file. MY goodness - why is it so difficult for me to add a description to my own uploads???
Hi Blair,
I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this.
Please check your email for details and updates
Thanks for your patience and please let us know how things go with support.
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