I'd like to add a user to my account but I keep getting an error because they have an existing email account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
I'd like to add a user to my account but I keep getting an error because they have an existing email account
Hi Karen,
Welcome to Box Community and glad to assist!
Seems that you'll need assistance from Product Support in adding a new user. Let me create a new case and a member of our team will be in touch, please keep an eye out.
Thanks for posting!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.